Interesting position for an experienced MRI candidate

Technical Product Specialist MRI | Rotterdam

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Our client is looking for an experienced candidate to strengthen the European Technical Support Group. Do you have experience in MRI? Are you ready for a new challenge? This is your change!

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Werkzaamheden

  • Responsible for practical support to the European service organization by transferring technical knowledge, information and experiences.
  • Contact for internal and external colleagues in your professional area.
  • Coaching and guiding of engineers.
  • Escalation channel from the European organization mostly towards the HQ in Japan for non-timely resolved issues in the field.
  • Attend training in Japan and Netherlands to keep up with the product information. Prepare and conduct training to field engineers from Europe and Russia.
  • Supervise the introduction of new products from service point of view.
  • Analysis of service data and perform follow up actions.
  • European installation support for new systems.
  • Support the group manager in coordinating day-to-day activities.

Eisen

  • Education: Bachelor degree, trained in a technical field.
  • A technical knowledge and understanding of MR products.
  • Knowledge of the rules and regulations related to MR equipment.
  • Substantial number of years of experience as a Product Specialist and/or field engineer in MR equipment.
  • Fluent (at least) in English.
  • Work location is the European HQ located in the south of Holland.
  • Knowledge of the Dutch language (written and spoken) is a pre.
  • Good interpersonal skills to maintain internal and external contacts in a pleasant and professional way. This as well within the service team but also to other departments like sales and marketing.
  • A strong wish to collect service related information and share this with the field operation.
  • Coaching/mentoring skills towards engineers.
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